You may return most new, unused items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within three to four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, please Contact Us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.
We can ship to virtually any address in the Continental United States, addresses outside the the the Continental United States we obtain shipping quotes. When using shipping quotes we do not profit from the shipping and pass the cost directly to the customer with no markup. Note that there are restrictions on some products, and some products cannot be shipped to international destinations. We ship mainly through UPS. We do not allow for 3rd party shipping arranged by the customer.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping destination.